Privacy Policy

1. Introduction

Welcome to TikTok Video Downloader. This Privacy Policy explains how we handle your information when you use our browser extension. We are committed to protecting your privacy and being transparent about our practices.

By using TikTok Video Downloader, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our extension.

2. Privacy Limits

Video files and TikTok browsing data are not uploaded to our servers. We limit other data handling as follows:

• Personal Information: We do not require your name or phone number. An email address is collected if you create an account or subscribe to Pro.
• Browsing History: We do not track unrelated websites. The extension reads TikTok pages and related requests to provide its features.
• Download History: We do not keep a server-side history of your downloads. Your browser may retain downloaded files, a download count, and cached TikTok video details locally.
• TikTok Credentials: We do not ask for your TikTok password. The extension may store TikTok request headers that include session-related data in your browser.
• Downloaded Content: Downloaded videos and photos are saved directly to your local device. We never access or store this content on our servers.

3. Information We Collect

We handle the following information to provide the extension and optional account features:

• User Preferences: Your settings and preferences (such as download intervals) are stored locally in your browser using browser storage APIs.
• Account and Pro Subscription Data: If you sign in or subscribe, we collect your email address, account ID, selected plan, and subscription status to manage your account and Pro access.
• Technical and Support Data: Our website and server may receive IP address, request time, and browser details. We also receive information you send us when contacting support.
• TikTok Data: TikTok page details, video lists, media links, request URLs, and headers are stored locally in your browser to find and download videos.

4. How We Use Information

The limited information we collect is used solely for:

• Providing the Service: To find and download TikTok videos, save your preferences, and export video details when you request it.
• Subscription Management: To manage Pro subscriptions, process payments, and provide customer support.
• Improving the Extension: To fix bugs, improve performance, and add new features.
• Customer Support: To respond to your inquiries and provide technical assistance.

5. Data Storage and Security

Data is stored in different places depending on the feature:

• Local Processing: All downloads are processed entirely on your device. No video data is transmitted to our servers.
• Browser Storage: Your preferences, TikTok video lists and request details, download count, and sign-in token are stored in your browser's extension storage.
• Server Storage: Account and subscription records are stored on our servers while needed to provide the service and meet applicable recordkeeping obligations.

6. Third-Party Services

We use the following third-party services:

• Payment Processors: Paddle receives your email, selected plan, and payment information to process Pro subscriptions. PayPal receives payment information if you select it at checkout. We do not store your credit card details.
• TikTok: Receives requests from your browser when you browse or download TikTok content. Please review TikTok's privacy policy separately.
• Google and Brevo: Google handles optional Google sign-in, feedback submitted through Google Forms, and emails sent to our Gmail address. Brevo delivers sign-in emails.
• Website Providers: Cloudflare and our hosting provider deliver our website and account service. Google Fonts, Tailwind CSS CDN, cdnjs, and jsDelivr serve page resources. They may receive basic browser connection information when those pages load.

7. Permissions Explained

The extension requests the following permissions, which are necessary for its functionality:

• Access to TikTok.com: Required to read TikTok pages and request details and enable download features.
• Download Permission: Required to save videos to your device.
• Storage Permission: Required to save preferences, TikTok data, and sign-in status locally.

8. Data Sharing

We do not sell your personal information. We share data only in these circumstances:

• Legal Requirements: If required by law or to protect our legal rights.
• Service Delivery: With the providers named in Section 6, only as needed for the services described there.

9. Your Rights

You have the following rights regarding your data:

• Access: You can access your locally stored preferences at any time through your browser settings.
• Deletion: You can delete all locally stored data by uninstalling the extension or clearing your browser data.
• Opt-Out: You can stop using the extension at any time by uninstalling it.
• Account Deletion: Uninstalling does not delete server records. You can request account deletion by emailing us at [email protected].

10. Children's Privacy

Our extension is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Compliance

We handle privacy requests in accordance with applicable data protection laws. Contact us if you wish to access, correct, or delete account information we hold about you.